PRIVACY POLICY


This Privacy Policy sets out how Natural Sources uses and protects any information that you provide to Natural Sources when you use this website.

Throughout this Privacy Policy, any use of the term “our”, “we” or “us” refers to Natural Sources and any use of the term “this website” or “our website” refers to https://www.naturalsources.uk

Natural Sources is committed to ensuring that your privacy is protected – should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Natural Sources may change this policy from time to time by updating this page and you should, therefore, check this page from time to time to ensure that you are happy with any changes.

What information we may collect:

  1. Any personal details you knowingly provide us with through registrations, forms or by email contact.
  2. Information regarding transactions you make on this website relating to the purchase of goods or services.
  3. Information about your visits to and the use of this website, including your IP address (which is a string of numbers unique to your computer and may be logged by the web server/s hosting this website when you request any page or component on this website), your geographical location, your browser type, the length of your visit and the number of page views.
  4. Information relevant to customer surveys and/or offers.
  5. Other data recorded through the use of cookies (see “How we use cookies” below), none of which will breach or contradict any statement laid out in this privacy policy.

How we use Cookies

A cookie is a small file generated by a web server which asks permission to be placed on your computer’s hard drive.

Once you agree, the file is added via your browser and allows the web server to respond to your preferences by analysing your interaction with the particular website.

Cookies helps analyse web traffic and let the web server know when you visit a particular website so that the web server can respond to you as an individual and tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from taking full advantage of the website.

We use traffic log cookies to identify which pages are being used.

This helps us analyse data about our website traffic so that we can enhance our website to meet customer needs.

We only use this information for statistical analysis purposes and the data is then removed from the system.

We also use Google Analytics to help us monitor the number of visitors our site receives.

You can read how Google use cookies with their analytics here

Overall, cookies help our website provide you with a better service, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws.

We will not sell or lease your personal information to third parties unless we have your permission or are required by law.

The details we collect could be used as follows:

  1. To process your order and for internal record keeping.
  2. To provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service).
  3. We may supply your details to the manufacturer of the goods you have purchased, for warranty / registration purposes etc.
  4. To periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. In such cases you will be offered the option to opt in/out before completing your purchase.
  5. We may use your personal information to send you promotional information about third parties which we think you may find interesting using the email address which you have provided. In such cases you will be offered the option to opt in/out before completing your purchase.
  6. Other uses (none of which will breach or contradict any statement laid out in this privacy policy).

Other Disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  1. To the extent that we are required to do so by law;
  2. In connection with any legal proceedings or prospective legal proceedings;
  3. In order to establish, exercise or defend our legal rights (including providing information to others for the purpose of fraud prevention and reducing credit risk); and
  4. To the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.

Security

We are committed to ensuring that your information is secure.

Preventing cyber-crime is unfortunately impossible to guarantee, but we take every reasonable precaution to prevent unauthorised access or disclosure to all content on our website and the web servers that host this website are kept up to date and are regularly patched to safeguard and secure the information we collect online.

We do NOT store your credit card details and we will NOT ask you for your password/s.

Links to other websites

Our website may contain links to other 3rd party websites that we have no control of and we are therefore not responsible for the protection and privacy of any information which you provide whilst visiting such 3rd party websites.

You should exercise caution and look at the privacy policy applicable to each website in question as these 3rd party websites are not governed by this privacy statement.

Your Rights

If you believe that any information we are holding on you is incorrect or incomplete, please write to as soon as possible at the below address, or email us via any of the addresses presented on this website and we will promptly correct any information found to be incorrect.